Cancellation and refund policy

This policy applies to all subscriptions purchased through Manna Plag at mannaplag.com, operated by Manna Analytics Private Limited. Please read this policy carefully before making a purchase.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to your plan until the period ends.

For annual institutional plans, cancellation requests must be submitted in writing to support@mannaanalytics.com at least 30 days before the renewal date.

Individual monthly plans: We offer a full refund if requested within 7 days of the initial purchase, provided fewer than 5 checks have been used in that period.

Individual annual plans: A pro-rated refund may be issued for unused months if cancellation is requested within 30 days of purchase.

No refunds are issued for partial months or once significant usage has occurred.

Institutional plans are non-refundable after the pilot or trial period. If you are dissatisfied with the service, please contact us at support@mannaanalytics.com within 14 days of your plan start date and we will work to resolve the issue.

To request a refund, email support@mannaanalytics.com with your account email, the reason for the request, and your transaction ID. We process valid refund requests within 7–10 business days. Refunds are issued to the original payment method.

Setup fees, one-time API access fees, and customisation charges are non-refundable. Checks already consumed are not refundable.

For cancellation or refund enquiries, please contact us at support@mannaanalytics.com.

Manna Analytics Private Limited
3/343, Town Railway Nagar,
Nagercoil – 629001,
Tamil Nadu, India.